Frequently Asked Questions
All About Certificates
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Account Set Up
We will only issue a certificate to one name per email address.
If you have other families members that would like a certificate, please have each member sign up for an individual account.
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Training Certificates
Only the classes marked as "flagship courses," have "training certificate" listed in the description or on the image, or have an hour marking in the title, will issue a training certificate.
Training certificates are not issued on courses labeled as "Quick Rescues."
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How to Find Your Training Certificate
Sign into your account.
Use the dropdown next to your name.
Select “My Account”
On the left side, select “Certificates”
You will see a list of completed courses. Select “View” under the “Certificate” section to view your certificate.